Is your business B.I.G.P.I.C.T.U.R.E.™ Informed?
Helping organisations see the bigger picture behind workforce performance.
See the system. Understand the whole. Create lasting change.
Performance problems are rarely just performance problems.
Sustainable performance depends on whether the organisation creates conditions in which people can think clearly, communicate and collaborate effectively, and sustain performance over time.
Employee research tells you what people are experiencing. Big Picture Lab helps you understand why, and what needs to change in the system around them. We combine employee research, organisational data and facilitated insight to help leaders see the deeper conditions shaping workforce performance, pressure, culture and risk — so action is focused on the causes, not just the symptoms.
Organisations often respond to challenges such as burnout, disengagement, poor communication or change fatigue as separate issues. In reality, these are often connected, reflecting deeper problems in workload, leadership behaviour, team climate, change load, decision-making, role clarity or psychosocial risk.
Identify hidden drivers of performance and risk beneath the surface.
Understand the capacity of your workforce and leadership under sustained pressure.
Strengthen conditions that support sustainable delivery and strategy execution.
The real question
When people are struggling or not performing optimally, the question is rarely "How do we fix the people?", it's more often "What conditions are making performance harder?".
We help organisations understand the system beneath the symptoms and strengthen the conditions that enable people and teams to perform at their best.
When organisations come to us
Organisations usually come to Big Picture Lab when they can see something is affecting performance, culture, wellbeing or risk — but the pattern is not yet clear.
They may already have engagement data, wellbeing activity, leadership programmes, absence reports or health and safety processes in place, but still be asking:
- Why are people still under pressure despite the support available?
- Why are managers overwhelmed or avoiding difficult conversations?
- Why is performance harder than it should be?
- Why is change not landing as intended?
- Why are wellbeing, engagement, safety and operational issues being treated separately?
- Why is our existing data not translating into clear action?
- How do we turn insight into ownership, action and commitment?
- How do we build the confidence and capability for leaders, managers and teams to create lasting change?
We help leaders connect those signals, understand the conditions creating them and identify where to act first.
Bridging the gap in performance
Most organisations measure outcomes.
We help leaders understand the system producing them.
Through the B.I.G. P.I.C.T.U.R.E.™ Framework, we examine how leadership behaviour, organisational design, culture, governance, capability and psychosocial factors interact to influence performance outcomes.
Through our Applied Capability Workshops, we help leaders and teams build the awareness, skills and confidence needed to create healthier, higher-performing systems of work.
This enables organisations to move beyond symptoms and address the underlying conditions driving sustainable performance and healthy workplaces.
The B.I.G. P.I.C.T.U.R.E.™ Framework
Our proprietary Framework provides a structured way to understand the organisational factors shaping the human experience of work — and how those factors influence performance, culture and risk.
It helps leaders see beyond symptoms and gain a clearer view of the behavioural, cultural, operational and structural conditions affecting workforce outcomes and strategy execution.
Big Picture Lab is not a compliance-led wellbeing provider. We are a specialist organisational insight and change practice, helping leaders understand and address the conditions shaping performance, pressure, culture and risk.
We work with organisations that have moved beyond simply asking whether they need another initiative, and are ready to explore deeper questions: why managers feel overwhelmed, why performance is harder than it should be, why people remain exhausted despite available support, why change is not landing, and why existing data is not yet translating into clear action.
For organisations ready to solve the real problem.
B.I.G. P.I.C.T.U.R.E.™
Understanding the human
experience of work
What B.I.G. P.I.C.T.U.R.E.™ clarity sounds like
Business Leaders:
Something was affecting performance, but the pattern was unclear. Rachael & Sophie helped us understand what was really getting in the way, and where and how to act first.
You may need Big Picture Lab if performance is harder than it should be, managers are under strain, wellbeing activity is not changing outcomes, or your existing people data is not telling you where to act.
Health & Safety leaders:
Psychosocial risk cannot be reduced to a compliance checklist. Rachael & Sophie helped us understand how work was actually creating risk, and build a more informed approach.
We help Health & Safety leaders move from psychosocial risk awareness to practical organisational understanding — connecting ISO 45003, HSE stress risk principles and employee insight with the real operating conditions creating pressure, harm and performance risk.
HR leaders:
Employee data showed that something mattered, but not what needed to change. Rachael & Sophie helped us connect the dots between engagement, pressure, leadership behaviour and how work was being experienced, giving us a clear solutions roadmap.
You will leave with a clearer view of what is driving pressure, where leadership and organisational conditions are helping or hindering performance, and a practical roadmap for action that HR, H&S and operational leaders can own together.
Practical workshops that build capability where it matters most
Our Applied Capability Workshops move beyond generic training to build practical capability in leadership, psychosocial risk, communication, change, and sustainable performance.
Insights, guides and tools
Resources built to help leaders understand workforce performance and psychosocial risk.
Meet the team behind Big Picture Lab
Sophie Snell and Rachael Haynes combine strategic, operational and human insight to help organisations understand what is shaping performance — and what needs to change.
With over 40 years of combined experience across leadership, consultancy, wellbeing strategy and organisational change, we’re trusted by organisations across manufacturing, construction, logistics, financial and professional services.
To create workplaces where people and performance thrive together.
The vision
Helping organisations understand the conditions shaping workforce experience, culture and performance.
The mission
Let's explore the bigger picture
The challenges organisations face are rarely isolated. Burnout, disengagement, poor communication, leadership pressures, customer satisfaction issues and declining performance are often symptoms of deeper organisational conditions.
Whether you're looking to understand what is driving pressure, strengthen leadership capability, improve culture, address psychosocial risk or create the conditions for sustainable performance, we can help you understand what is happening beneath the surface, connect the dots and identify where to act.